Accessibility

We want everyone to enjoy Birmingham. That’s why we make every effort to make it accessible and welcoming to visitors or residents with a disability or with restricted mobility.

For a list of accessible locations please go to visitbirmingham.com

Parking
Information about Blue Badge parking in the city is provided by the Transportation Department – 0121 303 6644 or email parking@birmingham.gov.uk. An online map is available from the Birmingham City Council website.

Shopmobility
Birmingham Shopmobility is a service to help anyone with a mobility difficulty, be it temporary or more permanent, and who wish to visit the lively and attractive city centre of Birmingham, for any of a number of different reasons; to conduct business, enjoy its many visitor and cultural attractions, or to shop in the wide variety of retail outlets, shops, leisure and business services.

Birmingham Shopmobility
Snow Hill Station
7 Colmore Row
Birmingham
B3 2BJ

Telephone: +44 (0) 121 236 8980
shopmobs@freeuk.com
www.birminghamshopmobility.org

Wayfinder
Birmingham City Centre has The Wayfinder talking signs system to help blind and partially sighted people to find their way around and improve access to transport, shopping and visitor attractions.

 Activation fobs are available free from Shopmobility and Birmingham Focus on Blindness.

For more information, call Birmingham City Centre Partnership on 0121 616 2894, email citycentre@birmingham.gov.uk or visit www.birmingham.gov.uk – wayfinder. No booking required and the fobs can be used at other destinations with the system, including Leeds and York.

Network West Midlands
A guide called Getting Around – a guide to accessible public transport in the West Midland is available from Network West Midlands on 0121 214 7214 or minicom 0844 888 3883.



Please visit www.networkwestmidlands.com/Mobility for more information about the services for disabled people across all of the public transport options plus Ring and Ride.

Visitor information
The Rotunda and Welcome Centre have level access, and a loop system for Deaf and hard of hearing visitors.



Accessing our centres are easy, you can either visit in person or telephone:


Information and Accommodation: +44 (0) 844 888 3883

Tickets: +44 (0) 121 202 5000 or

Minicom: + 44 (0) 121 202 5080
 
We welcome BT Typetalk calls.